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How de999 Handles Your Personal Information

Your account data, payment details, and browsing activity on de999 are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredBangladesh Region ScopeYour Rights Explained
de999 How de999 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Security and Your Account

Payment Data Handling

When you deposit via bKash, Nagad, or Rocket, only the transaction reference and amount are stored on our side. Full wallet credentials never pass through our servers.

Cookie and Session Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Account Security

Your account is protected by password authentication and OTP verification on login. If we detect unusual access, we flag the session and may ask you to re-verify.

Data Requests and Retention

You can request a copy of your personal data or ask us to delete your account by contacting support. Retention periods follow applicable legal requirements for your region.

REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data access request.
Account Settings Some data preferences — like communication opt-outs — can be managed directly from your account settings page without contacting support.

Privacy Policy Questions Answered

We collect your name, contact details, and the payment method you register — such as bKash, Nagad, or Rocket. Device and session data is also collected automatically when you access the platform.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your personal data to any outside party.

Contact our support team via live chat or email with your account details and the request. We will verify your identity and provide your data within a reasonable timeframe.

Yes. Submit a deletion request through support. We will close your account and remove personal data subject to any retention obligations required by applicable law in your region.

Payment transactions via bKash, Nagad, and Rocket are processed directly through those services. We store only the transaction reference — your wallet credentials are never held on our servers.

Access and eligibility depend on your local law and eligible region. If you are in Bangladesh and can lawfully access de999, this policy applies to your account and data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.